Importance of Training and Change Management
Training and Change Management are essential components of any major programme, including those involving SAP S/4 , Oracle Business Cloud Applications (Fusion) or Coupa. These programs require significant changes in the organisation’s systems and processes. It is important to realize that effective training and change management can help ensure that the changes are embraced by the organisation.
Training Methods
Various training formats can be utilized in large programs:
- Instructor-led Training: Instructor-led training is a traditional training mode, in which an instructor delivers training to a group of employees.
- Self-paced Training: Self-paced training allows employees to learn at their own pace, using online training modules.
- e-Learning: E-learning is an online training mode that is available 24/7, and employees can access the training from anywhere.
- Blended Learning: Blended learning is a combination of instructor-led and e-learning modes.
What is Training?
Training is the process of providing knowledge and skills to employees that will enable them to perform their job functions efficiently and effectively. Training can be provided in various formats. Notably classroom sessions, online training, on-the-job training, and self-paced learning modules. The aim of ERP programme training is to ensure that employees understand the new system. And to be ready to provide business continuity as the new system goes live. Beyond go live, employees also need to understand how they can access learning resources to refresh their skills and trouble shoot effectively. Training should not end at go live.
What is Change Management?
Change management is the process of preparing an organisation for significant changes, ensuring that employees are aware of the changes and have the tools to embrace them. For this to be effective, it requires a clear communication plan, stakeholder engagement, and the development of a framework to guide the implementation of the changes. The aim is to ensure that the organization is ready for the changes.
Hurdles
Implementation
One of the significant challenges in implementing new software systems is user adoption. Users may resist using new systems, particularly if they have been using the old system for an extended period. Training and change management are critical to ensuring that users understand the new system’s benefits and are motivated to use it. We need to understand that many do not welcome change. This needs to be understood and managed in a meaningful way.
Change Management
Change management requires an effective communication plan that keeps all stakeholders informed about the changes and their impact. This plan should include regular updates on the program’s progress, training schedules, and other critical milestones. It is also important to engage with employees regularly to understand their concerns and provide them with the necessary support.
Training
Training and Change Management are essential components of any major program involving new software systems. These programs require significant changes to the organization’s processes. Effective training and change management can help ensure that the changes are embraced by the organization. The different modes of training and tracking and monitoring are crucial components of training. While an effective communication plan is required for change management. With these strategies in place, organizations can effectively manage change and ensure a smooth transition to new systems.
It is possible that the implementation process may encounter unforeseen issues or challenges, leading to additional costs and delays.
iTrain have deep experience across the suite of Oracle products, yet remain technology agnostic.
Whether you’re considering e-learning, training, change management, or testing services, iTrain can help guide your digital transformation journey.
Contact iTrain today to discuss how we can support your strategy.