Oracle AME & The Case of the Disappearing Dashboards
Or: Why giving yourself the right responsibility doesn’t always make you the boss
Following one of our recent Oracle AME (Approvals Management Engine) client workshops, a curious theme emerged during Q&A—“Where on earth did the dashboards go?”
Our Consultant summed it up perfectly:
“Everyone had dutifully assigned themselves the AME responsibilities… but no dashboards, no magic, nada. Confusion all around. My answer? Just one word: RBAC.”
If you’ve run into the same head-scratching issue, fear not we’ve got you.
Why Can’t I See the AME Dashboard?
In Oracle R12 and beyond, assigning a responsibility isn’t always enough. That’s because of RBAC—an extra layer of security Oracle added to keep things neat, tidy, and yes… a bit more secure.
To unlock the full AME experience (dashboards included), you need to do a little extra legwork. Here’s the secret recipe:
The Magical RBAC Setup Spell
Log in as a true Admin. And by that, we mean the actual SYSADMIN user not just someone with the responsibility.
Create a new user (just for this exercise, with no responsibilities yet).
Head over to User Management > Users, find your new user, and click Update.
Go to Assign Roles and search for roles starting with Approval% – Add all the roles.
Enter a short justification – Save your changes.
Now, let’s give that user access to AME’s data – Switch to the Functional Administrator responsibility
Go to Create Grant – Choose the object: AME transaction types – Grant for: All Rows
Application Set: AME Calling Applications
Now your user has full dashboard access via the Approvals Management Business Analyst responsibility (which you can also confirm under the Indirect Responsibilities tab in the Define Users form).
Still Can’t See the Dashboard?
No worries. If you’d like help navigating AME, unlocking all its features, or just need a bit of extra Oracle wisdom we’ve got your back.
Whether you’re planning an Oracle Cloud migration, rolling out e-learning, managing change and adoption, or need testing support, iTrain is here to support your digital transformation journey with both a smile and serious know-how.
We’ve been helping clients solve these “where’d-it-go” mysteries since before RBAC was even a thing and we do it across platforms, while staying technology agnostic.
Reach out to iTrain to see how we can support your team with AME and beyond.
Because training doesn’t have to be boring and neither does Oracle.