The Importance of Human Interaction In ERP Training Solutions

In the age of technology, it’s easy to believe that learning can be solely achieved through online courses and automated systems. However, as important as technology is in education, it can be best deployed in conjunction with human interaction when teaching.

Human interaction plays a crucial role in creating a more meaningful and effective learning environment. It’s through personal interaction that trainers can gain insight into each learner’s needs, strengths, and weaknesses. This enables professional trainers to tailor their teaching approach to meet individual student needs, ensuring that each student gets the maximum benefit from their learning experience.

The use of technology in ERP rollouts undoubtedly brings many benefits to the project, employees and company but it also has limitations. Automated systems cannot understand the unique learning styles of each student or can struggle to provide the personalized feedback that students need to improve. Human interaction enables trainers to engage with students to provide the feedback and encouragement they need to succeed and critically, in major ERP programmes, set the process focussed nature of elearning into relevant, accessible company scenarios.

Within the overall change management and communications sphere of major SAP S/4 HANA or Oracle Fusion programmes human interaction can foster a sense of community and collaboration in the classroom. Key messages within the programme are reinforced, and valued staff, especially those more heavily impacted are more effectively supported through the learning and project journey. The exchange of ideas between students and trainers can spark creativity, programme confidence (and in turn champions), and problem-solving skills. In a classroom setting, students have the opportunity to work together, learn from each other, and build meaningful relationships to move effectively projects and businesses forward. This is not possible in an automated system that solely relies on technology.

The role of the trainer as a mentor and guide is also critical in ensuring students’ academic success. Professional Trainers play a crucial role in motivating and inspiring team members to embrace technical change and grasp the opportunity new systems offer both them as employees and their organisation. Through human interaction, trainers can provide tailored support and guidance that employees need to navigate their change journey. This support is especially important in challenging subjects, where staff morale may suffer, or specific teams require extra assistance.

In conclusion, while technology has revolutionized the process of training, we shoudl be wary of believing is replaces all value of human interaction in training and change management. The exchange of ideas and personal interaction during workshops addresses specific organisational and individual needs, fosters a sense of community, and provides an employee body and programme with support they need to succeed. iTrain have been on the leading edge of technology in ERP programme since 2000, and as we continue to integrate technology into education, it’s essential to remember that the human touch remains irreplaceable in creating a positive and effective learning environment.

To discuss how iTrain’s change management, training and digital learning divisions can support your organisation please contact us.

The Importance of Human Interaction In ERP Training Solutions
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